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Return Policy
Purple Pumpkin Gifts is happy to replace a gift with another selection or refund the credit card used for its purchase.
Please note: Monogrammed and personalized gifts may not be returned unless they are damaged.
At Purple Pumpkin Gifts, we stand behind our service, our products and our customers. That is why we have a 100% satisfaction guarantee behind every purchase. If, for any reason, you are not completely satisfied with your gift, we'll exchange it or refund the credit card used for purchase within 30 days.
To return or exchange an item, customers must request a valid Return Authorization Number (RAN) by e-mailing:support@purplepumpkingifts.com Below are our guidelines for all returns:
All returns must be sent via an insured and/or trackable carrier to the below address:
Purple Pumpkin Gifts
Attn: Returns
Valley Court Yard
2465 Huntingdon Pike
Huntingdon Valley, PA 19006
All credits will be refunded to the credit card used at the time of purchase. Please allow 5-7 days after receipt and inspection of the returned items for proper credit. Purple Pumpkin Gifts reserves the right to refuse any returns upon final review if all above guidelines have not been met. Shipping is to be paid by sender. For your security, please return your gift with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your receipt. Purple Pumpkin Gifts is not responsible for items damaged or lost in transit.
If you are returning a gift because it is damaged, defective or not the correct product, Purple Pumpkin Gifts will provide a prepaid USPS or UPS return label.
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